Terms of Service

Privacy Policy

Privacy Policy
Effective Date: 2024-10-14

The Institute of Innovation and Advanced Learning | Whole-Chain.org (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, access our services, or interact with us in any other way.

We operate in Canada and comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as the General Data Protection Regulation (GDPR) for users from the European Union (EU).

1. Information We Collect
We may collect the following types of personal information:

1.1 Personal Information You Provide
Contact Information: Name, email address, phone number, mailing address.
Business Information: Company name, job title, and industry sector.
Financial Information: Payment details (where applicable for our services).
Communications: Any information provided in correspondence or inquiries made through our website.
1.2 Automatically Collected Information
Cookies and Tracking Technologies: We collect data through cookies and similar technologies (e.g., IP addresses, browser type, device identifiers, and browsing behavior) to enhance user experience, analyze traffic, and customize content.
Log Information: When you access our website, we may collect information such as your IP address, time of access, and pages visited.
1.3 Third-Party Information
We may also collect information from third-party sources, such as business partners or publicly available sources, to enhance our services.

2. How We Use Your Information
We use your personal information for the following purposes:

To Provide Our Services: We use your personal information to offer services, respond to inquiries, and process payments where applicable.
Communication: We may contact you to provide updates, respond to inquiries, or send marketing communications (with your consent).
Analytics and Improvements: We use data to analyze website traffic, improve our services, and enhance user experience.
Legal Obligations: We may use your information to comply with legal obligations or protect our rights, property, and safety.

3. Legal Basis for Processing Personal Data (for EU Residents)
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal information:

Consent: Where you have given us clear consent to process your personal data for specific purposes (e.g., marketing communications).
Contractual Obligations: To fulfill contractual obligations and provide services you have requested.
Legitimate Interests: For legitimate business interests, such as improving our services and maintaining security, provided that such interests do not override your rights and freedoms.
Legal Compliance: To comply with legal obligations or respond to lawful requests from authorities.

4. Disclosure of Personal Information
We may share your personal data with:

Service Providers: We may disclose information to trusted third-party service providers who assist in delivering our services, such as payment processors, website hosting providers, and analytics services.
Legal Requirements: We may disclose your information if required by law or to protect our legal rights or the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.
We ensure that any third parties with whom we share your information adhere to strict data privacy standards.

5. Your Rights (For EU Residents)
Under the GDPR, if you are a resident of the European Union, you have the following rights:

Access: You have the right to access the personal information we hold about you.
Correction: You can request that we correct or update your personal data if it is inaccurate or incomplete.
Deletion: You have the right to request the deletion of your personal data under certain conditions (e.g., when it is no longer necessary for the purpose for which it was collected).
Objection: You have the right to object to the processing of your personal data for certain purposes, such as marketing.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at the email address stated at the end of this policy. We will respond to your request within the time limits set by the GDPR.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once we no longer need your data, we will securely delete or anonymize it.

7. International Transfers
We may transfer your personal information outside of Canada or the European Economic Area (EEA) to trusted third-party service providers. In such cases, we ensure appropriate safeguards are in place, such as using Standard Contractual Clauses (SCCs), to protect your data.

8. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes encryption, secure servers, and access controls. However, please be aware that no method of data transmission or storage is completely secure.

9. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience, personalize content, and analyze traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

10. Marketing Communications
If you have opted in to receive marketing communications, we may send you updates about our services, promotions, or other information. You can unsubscribe from these communications at any time by following the “unsubscribe” link in the email or contacting us directly.

11. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

13. Contact Us
If you have any questions or concerns about this Privacy Policy, your rights, or our data practices, please contact us at:

The Institute of Innovation and Advanced Learning | Whole-Chain.org
6 – 14845 Yonge St., Suite 156, Aurora, ON L4G 6H8 CA
hello@iial.ca

Cookie Policy

Cookie Policy
Effective Date: 2014-10-14

The Institute of Innovation and Advanced Learning | Whole-Chain.org (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website to enhance your user experience, analyze traffic, and customize content. This Cookie Policy explains what cookies are, how we use them, and your options for controlling or disabling them.

By continuing to use our website, you agree to the use of cookies as described in this policy.

1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They store small amounts of information about your visit, such as your preferences, login status, and browsing behaviour, and they help the website function more efficiently.

There are different types of cookies, including:
Session Cookies: Temporary cookies that are deleted when you close your browser.
Persistent Cookies: Cookies that remain on your device until they expire or you delete them.
First-Party Cookies: Cookies set by the website you are visiting.
Third-Party Cookies: Cookies set by external services embedded in the website, such as analytics or advertising providers.

2. How We Use Cookies
We use cookies for several purposes, including:

2.1 Essential Cookies
These cookies are necessary for the website to function properly and enable you to navigate the site. Without these cookies, certain features may not be available.

Examples:
Storing your session information.
Enabling secure login and authentication.

2.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and how users navigate the site. This helps us improve the website’s performance and user experience.

Examples:
Google Analytics: Tracks website traffic, usage patterns, and behaviour.
2.3 Functionality Cookies
These cookies allow us to remember your preferences and provide enhanced functionality, such as remembering your login details or language selection.

Examples:
Remembering your language preferences or region.
Saving items in your shopping cart.

2.4 Advertising and Targeting Cookies
These cookies are used to deliver personalized advertisements to you based on your browsing history and interests. They also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns.

Examples:
Displaying ads relevant to your interests.
Social media sharing (e.g., Facebook Pixel, LinkedIn Insights).

3. Third-Party Cookies
We may allow third-party services, such as analytics providers (e.g., Google Analytics) or advertising networks, to set cookies on your device when you visit our website. These third parties may collect information about your browsing activity over time and across different websites.

For more information about how third-party services use cookies, please refer to their privacy and cookie policies:
Google Analytics: Google’s Privacy & Terms
Facebook Pixel: Facebook’s Cookie Policy
LinkedIn Insights: LinkedIn’s Cookie Policy

4. Your Choices Regarding Cookies
You can control or disable cookies in several ways:

4.1 Browser Settings
Most web browsers allow you to manage cookies through the browser settings. You can configure your browser to block cookies, delete existing cookies, or alert you when cookies are being sent to your device. Please note that disabling cookies may affect the functionality of our website.

To learn more about how to manage cookies in your browser, you can visit the following:
Google Chrome: Manage Cookies
Mozilla Firefox: Manage Cookies
Microsoft Edge: Manage Cookies
Safari: Manage Cookies

4.2 Opt-Out of Analytics
You can opt out of data collection by Google Analytics by installing the Google Analytics opt-out browser add-on:
Google Analytics Opt-Out

4.3 Cookie Consent Tools
When you first visit our website, a cookie consent banner may appear, allowing you to manage your cookie preferences. You can choose which categories of cookies you wish to allow or decline, except for essential cookies that are necessary for the website to function.

5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we use cookies.

6. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

The Institute of Innovation and Advanced Learning | Whole-Chain.org
6 – 14845 Yonge St., Suite 156, Aurora, ON L4G 6H8 CA
hello@iial.ca

Terms of Service

Terms of Service
Effective Date: 2024-10-14

Welcome to The Institute of Innovation and Advanced Learning | Whole-Chain.org. These Terms of Service (“Terms”) govern your access to and use of our website, services, and any related content provided by The Institute of Innovation and Advanced Learning | Whole-Chain.org (collectively referred to as “Services”). By accessing or using our Services, you agree to comply with these Terms. Please read them carefully.

1. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must refrain from using our Services.

2. Changes to Terms
We may modify these Terms from time to time to reflect changes in our Services or legal obligations. Any updates will be posted on this page with the revised effective date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms. We recommend you review these Terms periodically.

3. Eligibility
You must be at least 16 years of age to use our Services. By accessing our Services, you represent and warrant that you meet this age requirement. If you are under 16, you must have parental or guardian consent to use our Services.

4. Account Registration
To access certain features of our Services, you may be required to register an account. You agree to:

Provide accurate, current, and complete information during registration.
Keep your account information up to date.
Maintain the confidentiality of your account login details.
Notify us immediately of any unauthorized use of your account.
You are responsible for all activities that occur under your account, and we are not liable for any unauthorized access or use.

5. Prohibited Uses
When using our Services, you agree not to:

Violate any applicable local, national, or international laws.
Infringe on our intellectual property or the intellectual property of others.
Upload or distribute viruses, malware, or any harmful code.
Use our Services for any unlawful or unauthorized purpose.
Engage in any behavior that disrupts or negatively impacts other users’ experience.
Attempt to gain unauthorized access to our systems or accounts.
We reserve the right to terminate or suspend your access to our Services if we suspect any breach of these Terms.

6. Intellectual Property
All content, features, and functionality provided as part of our Services, including but not limited to text, graphics, logos, images, and software, are the exclusive property of The Institute of Innovation and Advanced Learning | Whole-Chain.org or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws.

You may not:

Reproduce, distribute, or modify any content from our Services without our express permission.
Use our trademarks, logos, or branding without our prior written consent.

7. User-Generated Content
If you submit, upload, or share any content (e.g., comments, reviews, feedback) through our Services, you grant The Institute of Innovation and Advanced Learning | Whole-Chain.org a worldwide, royalty-free, perpetual, and non-exclusive license to use, display, reproduce, distribute, and modify your content in connection with our Services.

You represent that you have the rights to submit this content and that your content does not infringe on the rights of others. We reserve the right to remove or modify user-generated content if it violates these Terms or is otherwise inappropriate.

8. Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by The Institute of Innovation and Advanced Learning | Whole-Chain.org. We do not endorse or assume responsibility for any third-party content, privacy policies, or practices. You access third-party websites at your own risk, and we recommend reviewing their terms and privacy policies before using their services.

9. Termination
We reserve the right to suspend or terminate your access to our Services at any time for any reason, including but not limited to:

Violating these Terms.
Engaging in unlawful activity.
Suspected fraud or misuse of our Services.
Upon termination, you must cease all use of our Services and delete any materials obtained through our Services. Any provisions of these Terms that by their nature should survive termination (e.g., intellectual property rights, disclaimers, and limitations of liability) will remain in effect.

10. Disclaimers
The Institute of Innovation and Advanced Learning | Whole-Chain.org provides the Services on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to:

The accuracy, reliability, or completeness of the Services.
The Services being uninterrupted, error-free, or secure.
The results obtained from the use of the Services.
To the fullest extent permitted by law, we disclaim any warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability
To the fullest extent permitted by law, The Institute of Innovation and Advanced Learning | Whole-Chain.org and its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to:

The use or inability to use the Services.
Unauthorized access to or alteration of your content or data.
Any third-party actions or content.
In no event will our liability exceed the total amount paid by you, if any, for accessing the Services during the twelve (12) months preceding the claim.

12. Indemnification
You agree to indemnify, defend, and hold harmless The Institute of Innovation and Advanced Learning | Whole-Chain.org, its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, or expenses (including legal fees) arising out of or related to:

Your use of our Services.
Your violation of these Terms.
Any content you submit through our Services.
Your breach of any applicable law or regulation.

13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Newmarket, Ontario, Canada.

14. Miscellaneous
Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and The Institute of Innovation and Advanced Learning | Whole-Chain.org regarding your use of the Services.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver: Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision.
Assignment: You may not assign or transfer your rights under these Terms without our prior written consent.

15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:

The Institute of Innovation and Advanced Learning | Whole-Chain.org
6 – 14845 Yonge St., Suite 156, Aurora, ON L4G 6H8 CA
hello@iial.ca

Publications

Pages